Frequently asked questions

Do I need a web site?
It depends on your business, but it can't hurt to have web presence.

Why should I choose Bluethumb?
We are an established company who pride ourselves on our excellent reputation we have for delivering a high quality service at low prices. We do not request any money up front unlike other Web Design and Management Companies as we know you will be happy with our service and work!

If I buy an £80 website, is that per year?
No - the £80 is for the design, domain name and the first year hosting.  After the first year, the only annual fee is for hosting and the renewal of the domain name.

What areas do you cover?
We cover the whole of the UK although the majority of our clients come from South East England.

How long does it take to get my web site up and running?
Once we have received all the information you wish to put on the website, it will take less than a week.  We have been known to complete dynamic e-commerce websites within 3 days!

Do I need to pay any money up front?
Definitely not! Unlike the majority of other Web Design & Management companies, we do not ask for any money up front as we are confident you will be happy with our service and work. 

What do I do if I need to make any changes?
If you have one of Bluethumb’s dynamic websites, you can change most elements of the site through your admin control panel.  If you have a standard HTML site, changes are charged at £30 per hour so it is advisable to ‘save a batch of changes up’ before submitting them.

Are there any other charges or hidden costs?
No. The design fees are a one off payment, the domain name (£12.95) and hosting (£30) are yearly fees and that’s it.

Can I transfer my existing site to Bluethumb?
Yes.  We can transfer you current domain and copy your existing website to our servers for free.

Can I add pages or upgrade my web package at a later date?
Of course. Sometimes clients purchase our £80 website starter package and when the website proves its worth, they usually upgrade to our dynamic package so they can list all their products, have searches, sell online and be able to update the site themselves. Other clients purchase our £80 just to get started and create a web presence and then add to it later on when they are more financially sound. 

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